When Social Media Comments Go Negative, Should Your Brand Respond?
March 19, 2014
http://www.dmnews.com/the-inside-scoop-blog/when-social-media-comments-go-negative-should-your-brand-respond/article/338762/
http://www.dmnews.com/the-inside-scoop-blog/when-social-media-comments-go-negative-should-your-brand-respond/article/338762/