Strategy, advice, and inspiration for digital marketing and social media experts

Social media as a 'business growth engine'

June 10, 2011
Posted by: Matthew Hammer, VP- Marketing

In an interview from the summer 2011 edition of “sparks,” from Catalyst Strategies, LiveWorld CEO Peter Friedman explains how “social media is transforming interactions and brands through dialogue and relationships.” In the full Q&A interview that is embedded as a shareable/downloadable PDF at the bottom of this post, Peter also addresses these topics: How to […]

Read more

Putting it together: a Facebook marketing framework

May 31, 2011
Posted by: Matthew Hammer, VP- Marketing

Written by former LiveWorld employee, @BryanPerson. During our “31 Days of Facebook Marketing” series this month, we’ve covered several of the components that are needed for an effective Facebook brand marketing plan and program. To tie it all together, we’re mashing together our best practices into three key areas: creating content, advertising, and building the […]

Read more

Why a human touch is needed in Facebook moderation

May 30, 2011
Posted by: Matthew Hammer, VP- Marketing

Written by former LiveWorld employee, @BryanPerson. Should you depend on filtering tools to protect your brand against Facebook spam? In our view: no. And in a comment to an outstanding post from Intel’s Ekaterina Walter earlier today on “How to Respond to Facebook Attacks,” I explain why. Here’s the crux of my comment: I would suggest that businesses […]

Read more

Questions to guide Facebook brand response

May 29, 2011
Posted by: Matthew Hammer, VP- Marketing

If you’re in the business of listening and talking to your customers on Facebook, then you need a strong plan for brand response. From deciding whether, when, and how often you’ll respond to fan feedback and questions, there’s a whole range of issues to consider. As a guide for that planning, we’ve come up with this […]

Read more