Strategy, advice, and inspiration for digital marketing and social media experts

Taking the Fright out of Social Brand Management

October 29, 2012
Posted by: Matthew Hammer, VP- Marketing

With Halloween on the way, treats are something to look forward to, but the real challenge for brands is effectively dealing with the tricks. Social media pranks  — small, thoughtless ones as well as those perpetrated by dedicated online trolls — can spur a real crisis for any brand, so it’s important to be prepared […]

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Social Media Command Centers: A Business Decision-Driven Model

September 1, 2012
Posted by: Peter Friedman, Founder, Chairman & CEO

At LiveWorld, we define a social media command center as an organized set of people and work flow to monitor, report on, escalate, respond, and engage on one or more social media venues.

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Marketing Revolution: Driven by Users on Twitter & Facebook

July 29, 2012
Posted by: Peter Friedman, Founder, Chairman & CEO

LiveWorld views this convergence as being less about the three categories of paid, owned, and earned coming together as it is about earned taking a dominant position in the paid and owned formats.

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Age Doesn’t Matter, Social Media Experience and Smarts Do

July 22, 2012
Posted by: Peter Friedman, Founder, Chairman & CEO

This past week a recent graduate of the University of Iowa student, Cathryn Sloan, ignited quite a firestorm of criticism when she posted a blog “Why Every Social Media Manager Should be Under 25” on NextGenJournal First I want to commend Cathryn on her social media smarts and skills. Unlike the many posts decrying your qualifications, I […]

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