Strategy, advice, and inspiration for digital marketing and social media experts

Peter Friedman – MoneyForLunch Interview

October 2, 2013
Posted by: Peter Friedman, Founder, Chairman & CEO

MoneyForLunch. Bert Martinez interviews Leaders, Authors, Innovators, and Celebrities. Listen to Peter Friedman’s interview and other guests here. Peter Friedman Chairman and CEO of LiveWorld, a social content marketing company managing social media for Fortune 500 companies through engagement, moderation and insight. He’s provided multiple global brands with strategic social media guidance and delivered hundreds […]

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"Whose Community Is This, Anyway?" Notes from The Social Shake-Up #SSUCommunity

September 26, 2013
Posted by: Matthew Hammer, VP- Marketing

A panel of online community-building superstars convened at The Social Shake-Up to share their experiences and give tips on harnessing the power of community. Panel:  Vanessa DiMauro, CEO of Leader Networks (Moderator) Lou Dubois, Social Media/NETDESK Editor, NBC News Dawn Lacallade, Director of Community Programming, LiveWorld Jennifer Mitchell, Lead, Community & Social Center of Excellence, Analog Devices, Inc. Panel Description:  […]

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To abuse or not to abuse your power on Facebook? Social PR pros weigh in – Inside Facebook

September 23, 2013
Posted by: Matthew Hammer, VP- Marketing

Recently, the CEO of a social media firm ranted publicly about a brand we all know, calling their reps liars on his blog and in social channels. Neither the name of the CEO nor the name of the brand is important here. What matters is if or when he should do this, using his prominence […]

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Big Brands, Social Media and Trust: How to Avoid an Online Crisis

Posted by: Matthew Hammer, VP- Marketing

According to the 2012 Edelman Trust Barometer, only 50 percent of American customers trust business to “do what is right.” On top of that, a better deal is always a click away, and when a product or service isn’t 100 percent in alignment with expectations, buyers are quick to amplify their grievances online to all […]

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