Strategy, advice, and inspiration for digital marketing and social media experts

10X ROI on Social Media

November 2, 2013
Posted by: Peter Friedman, Founder, Chairman & CEO

It’s a myth that you can’t measure return on investment that’s produced by social media programs. You can. To quote Stephen Quinn, the chief marketing officer of Wal-Mart, “I’m always baffled when I hear people say, ‘It’s really hard to prove the ROI.’ We have ROI that’s really strong. And it’s transforming our organization.” So […]

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Don't Be Tricked: LiveWorld's Top Social Media Treats

October 31, 2013
Posted by: Peter Friedman, Founder, Chairman & CEO

We’re often asked how we help the world’s biggest brands maximize the results of social. Their daunting task can involve managing hundreds of social pages with hundreds of thousands of comments in dozens of languages. (Actually, LiveWorld supports up to 70 country-language combinations, to be exact.) Here is a quick list of the kinds of […]

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Two Tests: Social Media Dream or Dud?

October 24, 2013
Posted by: Peter Friedman, Founder, Chairman & CEO

Would you ever host a party and spend the entire time talking only about yourself—or, going a step further, selling yourself—to guests? Would you ever want to attend a party like that? Of course not. A brand’s presence in social media is very much akin to a party, one they want customers to like, speak […]

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15 Big Social Media Mistakes Companies Make and How to Avoid Them

October 23, 2013
Posted by: Matthew Hammer, VP- Marketing

Social media can be a powerful marketing tool. But used the wrong way, social media sites can have a negative impact on your business — costing you goodwill and prospective customers. So how can you create a positive impression of your business and/or your products on popular social media sites, such as Facebook, Twitter, LinkedIn, […]

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