Strategy, advice, and inspiration for digital marketing and social media experts

Thou Bleeding Heart – Brand Response to the OpenSSL Security Bug

April 12, 2014
Posted by: Matthew Hammer, VP- Marketing

With the widespread media coverage of the Internet security bug known as the Heartbleed bug, people are understandably anxious to know how exposed they are and what they can do to protect themselves. Brands are also understandably nervous to talk about security vulnerabilities in social channels for fear of stoking more anxiety among customers — […]

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Brand Reputation: Be in a League of Your Own

March 31, 2014
Posted by: Matthew Hammer, VP- Marketing

In A League of Their Own, Tom Hanks exclaims, “There’s no crying in baseball!” This sentiment has been representative of the business culture for decades. In many businesses, employees have been reduced to numbers on a spreadsheet, and decisions are based on the almighty bottom-line. There has been no room for the human experience — […]

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Drilling down to the story

March 29, 2014
Posted by: Matthew Hammer, VP- Marketing

Stephen Candelmo of Synapsify was struck by our CEO, Peter Friedman’s recent interview with Mashable, and wrote about the stories that can be found by brands in social media. As a result of Peter’s interview, Stephen writes about how a brand, with experienced analysis, can uncover themes that appear in the stories their customers are […]

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Social Media, Marketing and PR: Who's Responsible for What?

March 26, 2014
Posted by: Peter Friedman, Founder, Chairman & CEO

LiveWorld CEO, Peter Friedman, was recently interviewed for an article on Social Media, PR and Marketing and the changing responsibilities in these roles. Peter explains in the article how all the roles related to social at a company are important, he equates the “marketing mix” to a party. “Think of advertising as the invitations, PR […]

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