Strategy, advice, and inspiration for digital marketing and social media experts

How to Become the Starbucks of B-to-B Social Media

September 2, 2014
Posted by: Matthew Hammer, VP- Marketing

I first got to know Starbucks CEO Howard Schultz in the late ’90s when I produced a virtual live event that featured both Schultz and Mark McGuire speaking on behalf of a social cause. The event took place on Talk City, a consumer-community website that LiveWorld created and managed during that period. During the run-throughs […]

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The Social Media Metrics That Support Brand Marketing KPI's

July 4, 2014
Posted by: Matthew Hammer, VP- Marketing

Marketing in the era of social (or the connected consumer) involves brand listening, and allows brands to better understand consumer behavior, to optimize marketing messages that drive acquisition, conversion, or loyalty. Evaluating metrics native to each social media platform is merely the starting point in understanding how content is resonating with consumers. Measuring What Matters What […]

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Using Social Media For Business? Think Strategically

June 30, 2014
Posted by: Matthew Hammer, VP- Marketing

Our CEO, Peter Friedman, was recently interviewed by Investors Business Daily on how to use social media initiatives strategically for your business. In the interview Peter speaks about his new book, The CMO’s Social Media Handbook, and also offers some tips and best practices to make the most of your social media efforts. Peter explains […]

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Become the Social CEO

Posted by: Matthew Hammer, VP- Marketing

Peter Friedman, LiveWorld CEO, has written about becoming a Social CEO for The CEO Magazine. Peter talks about the transformative power of social media and conversations with customers for a business. Strong executive leadership and support from a CEO can enable a company to leverage social media and the customer’s voice in an immense way. […]

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