Strategy, advice, and inspiration for digital marketing and social media experts

How Brands Can Prepare for a Crisis to Preserve Customer Experience

November 15, 2015
Posted by: Matthew Hammer, VP- Marketing

Was your marketing team caught off-guard by the recent attacks in Paris? Brands must have assurance that inappropriate content and untimely previously scheduled marketing content is not published on social channels during a crisis. What’s more, brands should take the extra effort to be prepared to pivot when tragedies happen in order to maintain a good […]

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Procurement & Marketing working together: Be Social Effectively and Cost Effectively

October 20, 2015
Posted by: Matthew Hammer, VP- Marketing

As social media has become a more valuable tool for the marketing department, brands have developed an increased dependency on agencies, external vendors, and software to manage customer conversations on social. But there’s plenty out there that needs to be managed. For example, if you’re in the pharmaceuticals industry you must track adverse events on […]

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Look into the past to make social media work in the future for your brand

May 26, 2015
Posted by: Matthew Hammer, VP- Marketing

No one can exactly see into the future, but some people, like LiveWorld’s CEO & Founder Peter Friedman, comes pretty darn close. Check out the recent Triangulation netcast above where host and renowned technology reporter Leo Laporte interviewed Peter. Not only does Peter providing fascinating details about the roots of social media from his days working […]

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Are you taking advantage of the right social channels?

May 12, 2015
Posted by: Matthew Hammer, VP- Marketing

Sure, you’re familiar with Facebook and Twitter. But what about Periscope? Or SlideShare? It can be hard to know if you’re using the right social media platforms for the right audiences. Plus, since Facebook continues to reduce organic, now is the time to extend or change your mix of social channels. For instance, you might […]

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