Liveworld
Strategy, advice, and inspiration for digital marketing and social media experts
Over 60% of consumers have used social media to chat directly with a brand
Your consumers are on social media – are you? Over 60% of consumers have used social media to chat directly with a brand. If your brand isn’t on any social networks, you aren’t engaging with all your current and potential customers. Why is this a problem? Your customers want to get to know you and […]
Read moreIt’s here! Software to deliver better social conversations.
Customers are going to love you even more. Today we are announcing a new standard in social media and messaging app software. With LiveWorld, brands like yours can redefine how you engage the people who matter most to your business, your customers. LiveWorld now makes it easier to listen, respond, and rapidly resolve customer issues in […]
Read moreConversation Management Software Video Demo
LiveWorld is designed to manage customer conversations across social media and messaging apps — in real time — for customer service and engagement. As the world of social media expands to the age of messaging, brands are challenged now more than ever to be conversation-centric to deliver customer care and engage consumers. By combining the […]
Read moreThree Things You Need to Know About Facebook Reactions
Facebook recently released five new ways that people can interact with content beyond the traditional like, comment, and share buttons by introducing Reactions, which include: love, haha, wow, sad and angry. While there are many articles that describe how Facebook Reactions will affect social content marketing strategies, today we’re taking a peek at the nuts […]
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